Part I. Comparing Countries and Regions 1. E-government maturity over 10 years: a comparative analysis of e-government maturity in select countries around the world - M. Naveed Baqir and Lakshmi Iyer 2. Framework of E-governance at the local government level - Hakikur Rahman 3. A comparative study of contents of E-government service websites of Middle East and North African (MENA) Countries - Abebe Rorissa, Devendra Potnis, and Dawit Demissie 4. Towards E-participation in the Middle East and Northern Europe - Girish J. “Jeff ” Gulati, David J. Yates, and Anas Tawileh 5. Evaluation of the impact and adoption of E-government services in the Balkans - Ourania I. Markaki, Dimitris E. Charilas, and Dimitrios Askounis 6. A challenging E-journey along the silk road: lessons learned from E-governments in China and India - Alankar Bandyopadhyay and Sahar D. Sattarzadeh 7. Digital government in North America: a comparative analysis of policy and program priorities in Canada, Mexico, and the United States - Luis F. Luna-Reyes, Theresa A. Pardo, J. Ramon Gil-Garcia, Celene Navarrete, Jing Zhang, and Sehl Mellouli 8. Adoption of Web 2.0 by Canadian and US governments - F. Dianne Lux Wigand 9. E-government and Federalism in Italy and Canada — a comparative assessment - Barbara-Chiara Ubaldi and Jeffrey Roy 10. Adoption of E-government by disadvantaged groups in the United States and the United Kingdom - Doria Pilling 11. Implementing E-Government locally — An empirical survey from the European metropolitan area Rhine-Neckar - Sebastian Olbrich Part II. Country case studies 12. E-government adoption landscape Zambia: context, issues, and challenges - Bwalya Kelvin Joseph 13. Challenges of effective E-governance: problems of transparency, infrastructure, and connectivity in Kenya - David Wachira and Sudha Arlikatti 14. The politics of E-government in Spain: between recent innovations and old inertias - J. Ignacio Criado 15. Technological adoption of a privatised E-government: implications for democracy and socially marginalized communities in Brazil - José Rodrigues Filho 16. The challenges of E-governance in a small, developing Society: the case of Trinidad and Tobago - Ann Marie Bissessar 17. Towards E-government transformation in Turkey: policy and implementation - Hatice Özkan Sancak and Sevcan Güleç 18. Measuring E-government adoption by governments: the Greek Case - Leonidas G. Anthopoulos, Vassilis C. Gerogiannis, and Panos Fitsilis 19 Critical factors for adoption of e-government: validity of adoption model in Indian context - Mahmud A. Shareef, Norm Archer, Vedmani Sharan, and Vinod Kumar 20 Conceptualizing and Implementation of E-government in India - Subhajyoti Ray 21 E-government in the Turkish republic of northern Cyprus - Mustafa Sa˘gsan and Mete Yıldız 22 SCRAN’s Development of a Trans-national Comparator for the Standardisation of E-government Services - Mark Deakin Part III Innovations and emerging technologies 23 Public participation geographic information systems: a literature survey - Sukumar Ganapati 24 Learning with gis-based monitors in the Netherlands - Dennis de Kool 25 Bridging the other divide: an assessment of the usability of Trinidad and Tobago government ministry websites - Charlene M.L. Roach and N. Joseph Cayer 26 E-government in New Zealand: Local governments, digital divides and the national digital strategy - Kay Fielden and Pam Malcolm 27 A study of E-government and political indicators in developing nations with and without access-to-information laws - Jeannine E. Relly 28 Socializing E-governance: A parallel study of participatory e-governance and emerging social media - Eleni -Revekka Staiou and Dimitris Gouscos 29 E-government, Accountability, and performance: best-in-class governments in European Union countries - Rebecca L. Orelli, Emanuele Padovani, and Eric Scorsone 30 The OECD Budgetary transparency: an examination of online budgetary information across European Union countries - Carmen Caba Pérez, Manuel Pedro Rodríguez Bolívar, and Antonio Manuel López Hernández 31 Does size or geography matter? Empirical analysis of finnish local government services on the internet - Tommi A. Inkinen 32 E-government interoperability framework: a case study in a developing country - Pavel Shvaiko, Adolfo Villafiorita, Alessandro Zorer, Lourino Chemane, and Teotonio Fumo